FAQs
Membership Related:
1. What does the membership include?
Sahā Quest membership includes the trip(s), attendance to the annual event, virtual meetups with your community, among other benefits. The trip will include breakfast and dinner daily, certain fine-dining experiences as highlighted in the travel itinerary, internal transportation upon arrival, pick-up and drop-off to airports, internal tours / activities.
2. What does the membership exclude?
It excludes flights to and from the trip destination as we believe each individual has a preference to fly differently and often utilize miles / points for the larger trips. It also excludes i) travel insurance ii) lunch on trips, and iii) additional alcohol purchases during the trips.
3. How is Sahā Quest different from other luxury travel providers?
Sahā Quest is dedicated to helping our members build friendships and community across borders through exclusive trip itineraries, setting us apart from other luxury travel providers that typically offer one-off experiences. Our membership extends beyond the trip, providing numerous opportunities to stay connected with your newly formed friendships in everyday life. Additionally, your membership grants access to a variety of global benefits, as we plan to partner with exclusive city clubs to ensure our members can enjoy their facilities—more details to come, so stay tuned!
4. What is the refund policy?
All trips booked are non-refundable. For emergencies, please reach out to us.
5. Is there an opt-out policy?
If for any reason you want to cancel your membership, please email us. Generally we apply a $990 admin fee to cancel at any point in the 3-year subscription.
6. Why do you limit each travel group to 12 individuals?
We believe the key to fostering genuine connections lies in the intimacy of small groups. By limiting our travel experiences to a maximum of 12 people (or 6 couples), we create an environment that encourages meaningful interactions and deeper friendships. In smaller groups, everyone has the opportunity to share their stories, engage in authentic conversations, and bond over shared adventures. This personalized approach allows for a more enriching experience, where you can fully immerse yourself in new cultures and create lasting memories with fellow travelers.
7. What kind of hotels do you pick?
We exclusively select 5-star (and in some cases 4-star) boutique hotels for our travel experiences that ideally have less than 70 rooms. These unique accommodations offer not only luxurious amenities but also a personalized touch that larger hotels often lack. Each boutique hotel is carefully chosen for its character, charm, and connection to the local culture, providing an authentic experience that enhances your journey. With exceptional service and exquisite design, our selected hotels create the perfect backdrop for forging meaningful friendships.
8. What kind of travel locations do you pick?
We specialize in curating extraordinary travel experiences to unique destinations that are often off the beaten path. Our carefully selected locations are not only lesser-known but also rich in culture and beauty, offering you the chance to explore hidden gems that many travelers overlook. Each destination is chosen for its accessibility and safety, ensuring a seamless journey that allows you to immerse yourself fully in the local environment. Whether it’s a charming village, a scenic coastal town, or a vibrant cultural hub, our trips are designed to facilitate cohesion.
9. Can I interact with other Sahā Quest members beyond my immediate group?
Yes, at the Company’s annual event held in November in New York City. Details of the event will be distributed months prior.
10. Can I change my travel group mid-way through my subscription?
We take great pride in creating ideal travel groups for our members. If you’re ever unsatisfied with your assigned group or if the timing no longer works for you, please let us know. We’ll be happy to place you in a different group.
11. Is it possible to purchase membership as a gift or for a loved one (friend / partner / colleague)?
Absolutely. The membership procedure will be the identical to the one everyone else followed; we will setup a discussion with you as the representative for the person you will be purchasing this for and proceed from there.
12. How does the cost structure evolve post Year 1 of the membership?
The annual membership cost remains the same for the original length of the subscription (ie three years).
13. When do you take the payments for subsequent year?
We will reach out for the year 2 payment roughly one year after the first payment was made; we will follow a similar process for year 3 as well.
14. Do you offer any discounts on the membership?
We do run discounts on our membership from time to time so definitely keep an eye out on our social media pages. Additionally, we provide a 15% discount for existing-member referrals that sign up. Please reach out to us to learn more!
15. How does the initiation fee work?
We charge a one-time initiation fee. If you choose not to remain a member, you will not incur any additional charges to rejoin in the future. We believe in making it easy for you to reconnect with our community whenever you’re ready. Your journey with us is valued, and we look forward to welcoming you back at no extra cost!
16. Which currency are the prices listed in?
All prices are listed in USD.
17. What forms of payment do you accept?
We accept all major forms of payment such as credit cards (Visa, MasterCard, American Express, Discover), Apple Pay, Google Pay, Meta Pay, Venmo, and PayPal.
Trip Related:
1. After our membership, when will be find out our trip timing and itinerary?
Once the membership has been confirmed, we will reach out with the draft itinerary and timeline with ample notice such that all members can plan their travels and prepare accordingly.
2. Do you provided assistance with visas?
Each traveler is responsible for researching and securing the necessary visas for their chosen destination. We recommend checking the specific visa requirements well in advance of your trip, as these can vary based on your nationality and the country you’re visiting.
3. What other costs can I expect to pay once I’ve purchased the membership?
The trip is all-inclusive as described in the section above. However for any extras not included in the itinerary (alcohol, additional activities / detours, etc.) will be at your own cost.
4. What is the minimum number of sign-ups for the trip to take place?
We will proceed if the travel group receives a minimum of 6 sign-ups.
5. Do you take care of dietary restrictions?
We understand that food is an integral part of the travel experience, and we are committed to ensuring that everyone can enjoy local cuisine, regardless of dietary restrictions. We take great care in collaborating with trusted local partners who are experienced in catering to various dietary needs, including vegetarian, vegan, gluten-free, and other specific requirements.
6. Is there any optionality to choose your room?
No. At Sahā Quest we aim to provide all our members with a higher category room at all our chosen accommodations. We try our best to provide all our members with identical rooms all the properties to the extent possible.
7. Can we choose our group?
We pride ourselves on our ability to place each member into specific groups to ensure cultural diversity and overall cohesion. However if that doesn't jive with you, we're open to taking requests, but cannot guarantee availability.
8. What sort of travel protection / insurance do you provide?
While we currently do not provide any travel protection, but we do have a list of preferred travel insurance providers that we can provide upon request. Travel insurance is required for each trip.
9. Can I arrive late / leave from my the scheduled trip?
While we wish you can experience the trip in it’s entirety, we understand prior commitments and emergencies do come up. We can accommodate early / late departures and arrivals with no discounts to the annual membership cost. Please reach out to us as soon as possible.
10. How can you guarantee safety during the trips?
Safety and well-being of our members are our top priorities. We take a comprehensive approach to ensure a secure and enjoyable experience for everyone. Each destination is meticulously researched to assess its safety, including local laws, health regulations, and overall travel advisories. We collaborate with trusted local partners and guides who have extensive knowledge of the area and can provide support and assistance when needed. Before each trip, we share detailed safety information with our participants, including emergency contacts, local customs, and travel tips. Our small group sizes foster a sense of community, allowing travelers to look out for one another. Additionally, we continuously monitor local conditions and remain in close communication with our travelers throughout the journey.